Everyday life at the Jobcenter

High caseloads, hostility, unreliable customers: Many employees in German Jobcenters complain about the high workload. Our new ZDF.reportage accompanies their everyday life – between despair and hope. A film by Anja Leuschner and Franca Leyendecker: Alltag im Jobcenter – zwischen Beratung und Burnout.